1. Automated Data Collection
When you visit www.tinkit.se, support.tinkit.se, tinkit.it or tinkit.support we will use Google Analytics to collect the following information about your visit;
- what browser and version you’re currently using
- what language you’ve configured in your browser
- if you can to us from any other site (referrer)
- the links you click while on any of our sites
- your IP address and country of origin
We use the above collected information to assist us in;
- understanding what browser capabilities, you’re using so that we can improve your experience when visiting us
- evaluate what services you and other people are interested in when visiting us
- providing and improving your ability to manage services through our control panel
- offering you fast and reliable help through our support channels in our control panel
- monitor usage and activity of different management components in our control panel
2. Cookies and Log Files
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
All access to www.Tinkit.se, support.Tinkit.se and *.tinkit.se will also be logged in our systems. We do that primarily to be able to investigate abnormal behaviors in usage patterns and proactively mitigate different kind of attacks and thereby improve your visitor experience. These logs will automatically be purged after ninety (90) days.
3. Control Panel Data Collection
Tinkit makes every practical effort to avoid excessive or irrelevant collection of Personal Data. We have implemented checks to alert you when entering information that might potentially be Personal Data in Tinkit Control Panel. If you believe Tinkit is collecting excessive information, we encourage you to contact us at firstname.lastname@example.org to raise any concerns.
Tinkit collect only information that is specifically and voluntarily provided by you. This means that you also have the ability to correct, amend, block or delete Personal Data directly via Tinkit Control Panel.
4. Partner and Customer Accounts
An Tinkit Partner Account as well as any Tinkit Customer Account will have a primary contact person (first name, last name, email address and phone number). For Partner Accounts this information is mandatory to fulfill the Agreement. Tinkit will only use the provided Personal Data of this primary contact for internal contact requests. For external contact requests Tinkit will issue a Support Ticket informing the primary contact of the contact request. However, the primary contact can opt-in for public disclosure via Tinkit Control Panel. This enables Tinkit to provide external contact requestees with the primary contact information on file.
All Partner Accounts will have one or more Administrators. An Administrator is a personal user account with administrative privileges for the Partner Account. All Personal Data collected for an Administrator will only be used to identify transactions, tracking actions and link them to an individual person. All newsletters, marketing and other communication can be disabled by the Administrator from the Tinkit Control Panel. Only email address and a display name are required.
Partners can also assigned one or more Customer Administrators. An Customer Administrator is a personal user account with administrative privileges for a single Customer Account. All Personal Data collected for a Customer Administrator will only be used to identify transactions, tracking actions and link them to an individual person. No communication will be initiated to the Customer Administrator from Tinkit. Only email address and a display name are required.
5. Domain Name Registrations
Tinkit provides domain registration services end customers. The data controller collecting Personal Data provided by you is the Domain Registry Operator, Domain Registrar (Broadview) or Domain Sub-Registrar (Broadview Partner) as set forth in DRA (Domain Registration Agreement). The Personal Data is collected to fulfill an agreement between you and Tinkit and/or the Domain Sub-Registrar. The Personal Data collected by Tinkit will be transferred to the respective Domain Registry Operator to fulfill the mentioned agreement.
Tinkit will only use provided Personal Data for domain registration purposes.
The Personal Data is only shared with the Domain Registry Operator when applicable. If there is an instance where such information need to be shared elsewhere, Tinkit will ask for permission beforehand. Note that the Domain Registry Operator and/or Domain Registrar will make your Personal Data public in the Registry Whois Database as set forth in DRA when applicable.
6. Accuracy and Data Subject Rights
When Tinkit collects Personal Data, Tinkit assumes responsibility for keeping an accurate record of the information once submitted and verified. Tinkit does not assume responsibility for verifying the ongoing accuracy of the content of Personal Data. When practically possible, if Tinkit is informed that any Personal Data collected is no longer accurate, Tinkit will make appropriate corrections based on the updated information provided.
A Data Subject has the right to;
(i) full disclosure of Personal Data,
(ii) amend or delete Personal Data (as long as it will not interfere with the DPA requirements),
(iii) data portability, and
(iv) to file a complaint with the supervisory data protection authority.
A Data Subject should always contact the Partner in charge of the End Customer Account.